Our shipping policy and order fulfillment performance are some of the strongest assets of our customer service.
In order to deliver our customers with accuracy and speed, we manage three warehouses in strategic locations:
- Paris, France (Europe)
- Los Angeles, CA, USA (North America)
- Hong Kong, China (Asia)
We ship worldwide!
Our shipping is strategically divided in three major geographical areas: North America, Europe and World (including all the other countries).
Our objective is to process and ship your orders the same business day - for orders received before 3 PM EST. Other orders will ship the next day. (Times may vary during Promotions and the Holiday season.)
Our delivery times in the United States are usually from 1 to 6 business days according to your location.
U.S. Shipping 48 States
All delivery types should arrive before the end of the corresponding business day offered by the shipping method. Expedited orders take priority and will be shipped same or next business day. For example, a UPS NEXT DAY order placed on Monday before 1:00 PM PST will arrive on Tuesday. If ordered after 1:00 PM PST it will arrive on Wednesday. Please note that we do not offer Saturday delivery, therefore, if you order before 1:00 PM PST on Friday with UPS NEXT DAY shipping, your order will arrive on Monday. (Please note that Standard or Free Ground shipping method is a UPS estimated delivery timeframe and not guaranteed).
Competitive shipping cost!
Our strategic partnership with UPS allows us to provide discounted shipping rates to our customers. Shipping cost is calculated automatically during checkout according to your location, weight, and size of your order..
All of our shipments are insured and provided with a tracking number.
Shipping in the United States of America
In order to calculate shipping to your area, add the items you would like to purchase to your shopping cart. Proceed to check out and fill out the personal information. Your shipping rates will then be calculated. All items ship from Vernon, California (USA).
UPS Ground Service or USPS Priority Mail
- Tracking and Insurance provided.
- Shipping time is a maximum of 5-7 business days but is not guaranteed.
The map below shows estimated shipping time.
Orders to Canada and Mexico are shipped via DHL Express® (estimated delivery time 1-3 days) from our warehouse in Vernon, California.
Actual delivery times may be longer depending on location and local customs processing. Any applicable custom fees, taxes or additional charges required by your country of residence are calculated and handled within our checkout.
Please Note: P.O. Box orders will be shipped via Standard or USPS shipping methods only.